Legal

Cookie Policy

Last updated: 17 October 2026

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to the website owner. Cookies do not contain personally identifiable information on their own, but information we store about you may be linked to the information stored in and obtained from cookies.

2. How we use cookies

Hillcrest Neuro Clinic uses cookies to:

  • Ensure the website functions correctly and securely
  • Remember your preferences and settings
  • Understand how visitors use our website so we can improve it
  • Maintain the security of our staff portal and patient-facing forms

3. Types of cookies we use

Strictly necessary cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as submitting a form or logging in to a secure area.

Performance and analytics cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. All information these cookies collect is aggregated and therefore anonymous.

Functional cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

4. Third-party cookies

Some cookies on our website are set by third parties, including Google (for analytics and search console verification). These third parties have their own privacy policies and we do not control how they use the information they collect.

5. Managing cookies

Most web browsers allow you to manage your cookie preferences through the browser settings. You can set your browser to refuse cookies, or to alert you when cookies are being sent. Please refer to your browser's help documentation for guidance. Note that removing or blocking cookies may impact your experience of our website.

6. Changes to this policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

7. Contact us

If you have any questions about our use of cookies, please contact us at [email protected] or visit our contact page.